Subject: RE: WWD Wrong Item - 9646622809
From: Sachin Maheshwari <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Babyshop Home Delivery <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Sun, 25 Apr 2021 05:38:17 +0000

@Babyshop Home Delivery<mailto:[email-masked]>,

Can you pls check on this, if it is a color issue or wrong product.

Regards,
Sachin

From: Apoorv Joshi <[email-masked]>
Sent: Saturday, April 24, 2021 11:41 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Sachin Maheshwari <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; PRINCE MALIK <[email-masked]>
Subject: WWD Wrong Item - 9646622809

External email sender, please take precaution.
Hi Team,
​
Problem Statement: Wrong colour item delivered

Order Date : Mar 30, 2021
Order ID: 9646622809

Item name  - 161962832 - - Juniors Lorenzo Travel System

Issue Description: Customer stated that placed the item for the red color but recived blue color.

Kindly assist to arrange replacement/return, Case came to us on March 31, 2021 and has been escalated to concerned as per matrix multiple times but no update on the same.

Thanks for your help help.

Regards,
Apoorv
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