Subject: Re: Refund Follow Up- 6282911723
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Sohaib Ahmed <[email-masked]>
Date: Sat, 24 Apr 2021 09:02:38 -0700 (MST)

Hi Team, 

The status of the RMA 1000648706 is PICKUP_COMPLETE 

Please assist getting it processed. 

Regards 
shakeeb 

From: "Sohaib Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, April 13, 2021 8:10:29 PM 
Subject: Refund Follow Up- 6282911723 

Hi Team, 

Ticket ID: 2324922 

Item - 162462893 has been received with with RMA - 1000648705 and tracking id - 46416532330 however the return request for this item has been created under the RMA - 1000648706 

That is the reason it is showing as unexpected item Kindly process the - RMA - 1000648706 as we have already received the item 162462893 

Thank you for your help. 

Regards, 
Sohaib