Subject: Transfer My credit deleted amount to bank account Order ID: 6284006288
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Apr 2021 08:20:19 -0700 (MST)

Hi Team 

Problem Statement : Refund approval 

Order Date : Mar 14, 2021 
Order ID: [ callto:8380706406 | 6284006288 ] 
Tracking ID : 46417041403 
RMA: [ callto:1000122535 | 1000661112 ] 
Total Price : 153.0408 

Issue Description : The Customer placed the order on Mar 14, 2021 , The customer says that she does not want the refund in his my credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on Mar 19, 2021. and we have raised the issue to tech team and they have removed my credit. 

Customer's history : the customer is with us since 9 /19/19 and this is her 11th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb