Subject: Proof of delivery: Order ID: 6278445994
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, ABDALLAH AHEMAD <[email-masked]>
Date: Fri, 23 Apr 2021 22:24:04 -0700 (MST)

Hi Team, 

Kindly assist us to get the proof of delivery on the below order as the customer is still claiming he had not received the order and we have not received any update from the courier team on FD. 

Case id - 2192927 

Problem Statement: Need proof of delivery 

Order Date : Feb 28, 2021 
Order ID: 6278445994 
Tracking ID: 46412820403 

Order value: SAR 232.00 
Concept: Centrepoint 

Assistance Required: Need urgent POD 

Issue Description: The order was delivered on Mar 08, but the customer is complaining that it has not been delivered. Kindly share the POD with us. 

Regards, 
Manish