Subject: Re: order status not update: Order id - 9650423660, Order id - 9650303789
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Apr 2021 08:59:09 +0000

Dear Manish,     As per your concern, we checked for the shared order and found they are already delivered. Please find below given payload and response body for your reference:  {   "customer_shipment_id": "965030378999990001",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2021-04-13 16:35:01",   "entry_type": "Hybris",   "order_id": "9650303789",   "chargeable_weight": "1.9",   "scac": "LMG",   "seller_organization_code": "LMG_UAE",   "ship_node": "9999000",   "tracking_id": "FC041221002756",   "reference_number": "FC041221002756" }  Response body:  {"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120202a2a756024ad6920"}}  {   "customer_shipment_id": "965042366010880001",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2021-04-13 16:34:32",   "entry_type": "Hybris",   "order_id": "9650423660",   "chargeable_weight": "12.8",   "scac": "LMG",   "seller_organization_code": "LMG_UAE",   "ship_node": "1088000",   "tracking_id": "FC041321000271",   "reference_number": "FC041321000271" }  Response body:  {"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120202a2a756014ad6920"}}   Please check and confirm         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9a6e4a1d5b20da3fcb5173736b1099bbd0d34558b47b0013f7cdb5b8dcbbf8fc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Anjali Jha Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Fri, 23 Apr at  2:22 PM
                            ,  Manish Kumar <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please assist us to mark the below order as delivered. For reference see the attachment. 
   
 Order id - 9650303789  
 Tracking id - FC041221002756 

 Order id - 9650423660  
 Tracking id - FC041321000271 
   
 Thank you for your help. 
   
 Regards, 
 Manish