Subject: RE: Transfer from My credit to KNET 8246057411
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ritesh Sharma <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, MOHAMMED FAHIM <[email-masked]>
Date: Fri, 23 Apr 2021 07:21:29 +0000

@Ritesh Sharma<mailto:[email-masked]>

Need your approval to remove my credit points so we can refund the order through K-net.

Amount is 24.8

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Friday, April 23, 2021 10:14 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; MOHAMMED FAHIM <[email-masked]>
Subject: Re: Transfer from My credit to KNET 8246057411

External email sender, please take precaution.
Hi Team,

Please advise on the below approval to transfer the amount from My Credit to Knet account.

Problem Statement:  Transfer from My credit to KNET

Order ID: 8246057411
Refund amount: KWD 24.8

Assistance Required: Approval for transfer

Issue Description: Refund was supposed to revert to Knet account but refunded in My credit. Now customer want the refund amount in Knet and insisting on this. Kindly give an approval for that.

Regards,
Manish

________________________________
From: "MOHAMMED FAHIM" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 17, 2021 2:48:22 PM
Subject: Transfer from My credit to KNET  8246057411

​Hi team,

Problem Statement:  Transfer from My credit to KNET

Order ID: 8246057411
Refund amount: KWD 24.8

Assistance Required: Approval for transfer

Issue Description: Refund was supposed to revert to Knet account but refunded in My credit. Now customer want the refund amount in Knet and insisting on this. Kindly give an approval for that.

Best Regards,
Fahim

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com