Subject: Re: RE: order status not updated: Order Number: 6294521601
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 21 Apr 2021 11:03:31 +0000

Dear Akshay,     ​Greetings from FarEye!!     ​We would like to inform you that "delivered" status for the shared AWB number has already been published.     Below is the request json :   {   "customer_shipment_id": "629452160122999991",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2021-04-17 15:21:41",   "entry_type": "Hybris",   "order_id": "6294521601",   "chargeable_weight": "1.0",   "scac": "SHI",   "seller_organization_code": "LMG_KSA",   "ship_node": "2299999",   "tracking_id": "SD001641775",   "reference_number": "SD001641775" }      Below is the response received.      {"httpCode":200,"httpMessage":"OK","moreInformation":{"msgId":"414d5120514d53545241434b303120201a3476600224af26"}}    ​   Thanks for your kind co-operation.         You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b80f9092be8016967990b1387ff605293742e13f070fee6381f0e790bda41a6a or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,      Abhishek Kumar, Technical Engineer   FarEye- Enabling Digital Logistics    Call: +91 7065956595                    
                           
                            On
                            Wed, 21 Apr at  2:40 PM
                            ,  Vishwajeet Singh <[email-masked]>  wrote:
                             
 Approved 

 

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 

 

  

 
  
 From: FarEye Support <[email-masked]>  
Sent: Tuesday, April 20, 2021 7:43 AM 
To: Akshay Berry <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; [email-masked]; Vishwajeet Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked];
 [email-masked] 
Subject: Re: RE: order status not updated: Order Number: 6294521601 

 

 
External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will
 proceed with the ticket closure. 

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b80f9092be8016967990b1387ff605293742e13f070fee6381f0e790bda41a6a or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 
Thanks & Regards, 

 

 

 

 
 
Priyanka Yadav | Technical Engineer 

 

 

 

 
 
FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595

 

 

 

 

 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

  

 

 
 
On Mon, 19 Apr at 5:49 PM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Vishwajeet, 

 

   

 
 Greetings from Fareye!! 

 

   

 
 Just following up on this ticket to check if you had a chance to look into our previous response. Please do respond to us if you need further assistance. We will be happy
 to help you. 

 

   

 

 

  

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b80f9092be8016967990b1387ff605293742e13f070fee6381f0e790bda41a6a or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Prateek Saini 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Mon, 19 Apr at 1:28 AM
, FarEye Support <[email-masked]> wrote:

 

 
 
 Dear Vishwajeet, 

 

   

 
 Kindly approve the status update request, so that we can proceed further. 

 

   

 
 
​

 

  

 

   

 

 

 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b80f9092be8016967990b1387ff605293742e13f070fee6381f0e790bda41a6a or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
Prabhjot Kaur, Technical Engineer

 

 
 FarEye-
 Enabling Digital Logistics 

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 
211742:211857

 

 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com