Subject: Re: RMA Cancellation request - 6283454695
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 21 Apr 2021 02:19:25 -0700 (MST)

Hi Team, 

Please assist to cancel the following RMA: 1000657278 for the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, April 21, 2021 2:42:34 PM 
Subject: RMA Cancellation request - 6283454695 

Hi Team, 

With regards to Order ID 6283454695, RMA 1000657278, the status is Pick up Complete (PFA). The Aramex team have come back stating that the status was updated erroneously and the customer has also confirmed that the collection is still pending. 

Kindly assist with the cancellation of the RMA so that we can generate a new collection reference. 

Kindly assist. 

Regards, 
Nikhil.