Subject: Re: Drop payment : [email-masked] // 2245024
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Mon, 19 Apr 2021 23:59:52 -0700 (MST)

Hi Team, 

Kindly assist us regarding the below concern. 

Regards, 
Manish 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 10, 2021 2:25:12 PM 
Subject: Drop payment : [email-masked] // 2245024 

Hi Team, 

​Customer claims that he tried to place an order on 10/03/2021 , however the order is not placed and the amount is deducted twice .Please find the details below and do the needful. 

1. Amount Deducted : SAR (327.00 + 327.00) 
2. Date of Deduction: 10/03/2021 
3. Customer's Email address : [email-masked] 
4. Auth. Code : 1024265 & 102484114 
pleas find the bank statement attached 

Regards 
Shafeeque