Subject: RE: order id - 6279518949
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>
Date: Tue, 20 Apr 2021 06:40:03 +0000

@Manish Kumar<mailto:[email-masked]>

Refund got rejected.

https://landmark.atlassian.net/browse/REL-141665

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Tuesday, April 20, 2021 10:31 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; MOHAMMED ALMUSTAFA <[email-masked]>
Subject: RRN: order id - 6279518949

External email sender, please take precaution.
Hi Team,

Kindly assist us with the RRN for the amount of SAR 110.00 in the order id - 6279518949

Thank you for your help.

Regards,
Manish

________________________________
From: "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, April 19, 2021 7:21:00 AM
Subject: refund approval

Hi team,

problem statement:refund not done.

order number :6279518949 .
RMA: 1000616626 .

issue description: customer returned to the store since 9/3/2021 but the refund fro the items not done and it showing in transaction statue (This process is not allowed because the specified request has not yet been approved).
Kindly check and do the needful asap.

Regards,
Mohamed.

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