Subject: RE: Remove My credit and update Bank details #6280885529
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ritesh Sharma <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mayar Mayar Nasser <[email-masked]>, Fatma Maher <[email-masked]>, Malik Ismail <[email-masked]>
Date: Mon, 19 Apr 2021 14:44:20 +0000

@Ritesh Sharma<mailto:[email-masked]>

Refund got processed as my credit and customer insists to get it as a bank transfer refund.

Need your approval to remove my credit points to do bank transfer.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, April 19, 2021 11:22 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Mayar Mayar Nasser <[email-masked]>; Fatma Maher <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Remove My credit and update Bank details #6280885529

External email sender, please take precaution.
Hi Team,

Please provide approval in order to get the customer's my credit deleted and transfer the amount to the bank.
As the customer is not able to access his account.

Regards
Shakeeb

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mayar Mayar Nasser" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 15 April, 2021 20:09:20
Subject: Remove My credit and update Bank details #6280885529

Hi Team,

kindly update the customer bank details and remove the refund from my credit for this order (130 SAR) because customer chasing us that she wants the refund transfer to her bank account .

order number: 6280885529

Bank details:

Account Holder Name: Ghadeer Magdy Mohammed Abu Al-Enein
Bank name: Alinma Bank
Branch :  Hail
Account number: 68202349406000
IBAN: SA9005000068202349406000
Account type: current

best regards,
Fatma Maher

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