Subject: Re: POD-6290986919
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>, [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 19 Apr 2021 02:25:01 -0700 (MST)

Hi Team, 

Kindly assist us to get the proof of delivery for the below order as we have not received any update from the courier team of FD. 

Order value: SAR 267.00 
Concept: Splash 

Order Date : Mar 31, 2021 
Order ID: 6290986919 
Tracking ID: Z3829267 

Delivery date: 4/7/2021. 

Thank you for your help. 

Regards, 
Manish 

From: "KISHAN SINGH" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Sunday, April 18, 2021 5:40:49 PM 
Subject: POD-6290986919 

Hi Team, 

Problem Statement: Need Proof Of Delivery 
Order Date : Mar 31, 2021 
Order ID: 6290986919 
Tracking ID: Z3829267 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 4/1/21 and as per Zajil website the order delivered to customer on ​ 4/7/21 12:00 AM, But customer claiming that he has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Krishan