Subject: Re: incomplete wwd // 9640283244
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Elharith Elsiddig <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 19 Apr 2021 01:53:45 -0700 (MST)

Hi Team, 

The customer is claiming that the below item includes Go carry bag which he had not received. 

For reference see below and advise accordingly. 

Thank you for your help. 

Regards, 
Manish 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, April 18, 2021 11:42:53 AM 
Subject: incomplete wwd // 9640283244 

Hi Team, 

Problem Statement: Incomplete WWD item issue 
Order Date : Mar 6, 2021 
Delivery Date: 1/13/21 
Order ID: 9640283244 
Tracking ID: 16077149640283244 

Issue Description: Customer reported that he has not received The Go Carry Bag with the item. 
Kindly check and advise what can we do in this case. 

Thank you for your help! 

Regards, 
ELharith.