Subject: Re: On validation order Amount deducted 8238720221
From: Shakeeb Arsalan <[email-masked]>
To: Fatma Maher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 19 Apr 2021 01:04:57 -0700 (MST)

Hybris ticket has been created 

Why did not u create the ticket on hybris ? 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 16 April, 2021 13:04:54 
Subject: On validation order Amount deducted 8238720221 

Hi Team, 

Problem Statement: On validation order Amount deducted 
Order Date : Feb 28, 2021 
Order ID: 8238720221 
transaction number: 700-280170573 

Assistance Required: Need refund 

Issue Description:The order is on validation but the customer informed us that the amount has been deducted, so kindly check and assist. 

Regards, 
Fatma Maher.