Subject: Re: BABYSHOP TEAM damaged item ///6280308490
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sun, 18 Apr 2021 22:38:38 -0700 (MST)

Hi Team, 

Problem Statement: BABYSHOP TEAM 

Order Date : 05/03/2021 

Order ID: 6280308490 
Tracking ID: 16155576280308490 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 22/03/2021 but the item which they received is damaged, as the wood is broken at the corner, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque