Subject: drop payment amount detected Twice
From: "Mohd. Elbadri" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Sun, 18 Apr 2021 18:54:24 -0700 (MST)

Hi team 

Problem Statement –drop payment amount detected Twice 
Order ID - [ callto:6283204432 | 6279091521 ] 

Assistance Required – Need urgent refund 
Order placed on : Mar 2, 2021 
transaction id : FT21061025451975 
transaction id :​ FT21061381195305 
Assistance Required: Need Urgent refund 

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Issue Description: The order was placed on Mar 2, 2021 and the amount has been detected twice 

And till now the customer did not get his refund back kindly check the attached statement