Subject: Fwd: Courier charged extra - 6275756810
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 18 Apr 2021 02:31:11 -0700 (MST)

Hi Team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "MOHAMMAD HUMAYUN" <[email-masked]> 
Sent: Monday, 12 April, 2021 17:45:16 
Subject: Courier charged extra - 6275756810 

Hi Team, 

Problem Statement: courier charged extra amount from customer 
Order Date : Feb 20, 2021 
Order ID: 6275756810 
Tracking ID: FC0221210100060 
Assistance Required: ​courier charged extra amount from customer 

Issue Description: ​Customer mailed us an informed that courier has charged an extra amount of SAR 26.00 as per the hybris the order was for amount of SAR 178.10 but the courier has charged him for SAR 204.00. customer also asked for the receipt from the delivery guy but delivery refused and said we do not have receipts. kindly check and confirm please also share the receipt of the delivery. 

Regards, 
Nikhil.