Subject: Re: Drop payment - 2178312
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 18 Apr 2021 02:07:43 -0700 (MST)

Hi Jessie, 

Any update on the issue. 

Regards 
Shakeeb 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 5 April, 2021 13:12:04 
Subject: Re: Drop payment - 2178312 

Hi Jessie, 

Customer has provided the following Auth Code: 216409 which does not match with the transaction details that Athar has shared below. 

Please advise further. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammed Athar" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, March 24, 2021 2:12:57 AM 
Subject: RE: Drop payment - 2178312 

Hi Jessie, 

Please ensure that AUTH code is also matching with the customer data. 

Thanks & Regards, 

Athar Mohammed, 

Extn 3183 

From: Jessie Caparas <[email-masked]> 
Sent: Sunday, March 21, 2021 9:29 AM 
To: Mohammed Athar <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: FW: Drop payment - 2178312 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] 

Kindly help us check on the below. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, March 20, 2021 7:39 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; MOHAMMAD HUMAYUN < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Drop payment - 2178312 

External email sender, please take precaution. 

Hi Team, 

Please assist to investigate regarding the drop payment for the below mentioned details. 

Thank you for your help! 

Regards, 

Apoorv 

From: "MOHAMMAD HUMAYUN" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, March 20, 2021 9:05:37 PM 
Subject: Drop payment - 2178312 

Hi Team, 

Please find the following details for the drop payment. 

1.Amount Deducted: 350.00 SAR 

2. Date of Deduction: 2nd March, 2021. 

3. Customer's Email address: [ mailto:[email-masked] | [email-masked] ] 

4. Card number from which it has been deducted: 4405338565497853 

Kindly check and make the refund to customer. 

Regards, 

Humayun. 

​ 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com