Subject: Fwd: [#2048257] - Return items are not collected
From: Centrepoint <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 18 Apr 2021 08:16:43 +0000

Dear Abdul,     Tracking ID: 46422386065 Collection reference: D07A12E     As per recent update on April 15, 2021 we were advised that the collection is under process. However, as we can see the collection is still not arranged with the customer.     We have already shared the address, contact number, alternate contact number of the customer. Can you please advise what is the issue that is being faced here to collect the items from the customer here despite sharing all the details.     Thank you for your help!     Regards,  Apoorv  
                           
                            On
                            Wed, 14 Apr at 12:02 PM
                            ,  [email-masked] <[email-masked]>  wrote:
                             
 Dear, 

 

 The collection is under process.  

 

 

 
 Best Regards

 
 
CMT Executive
Aramex International
– KSA
– Riyadh

 
 Tel: +966 920027447

 
 
aramex.com

 

 

  

 

 

  

 
For a greener planet, please don’t
 print this email unless necessary.

 

 

   

 

 

 From: Jessie Caparas <[email-masked]>
 
Sent: Tuesday, April 13, 2021 6:46 PM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Centrepoint <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Youssef Amr <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: [#2048257] - Return items are not collected 
Importance: High 

 

 @Abdulrahman Mohamad (SA) 

 

 Any update on this? 

 

 
 Thank you and Kind Regards, 

 Jessie Caparas 

 T: +97145172087 

 

 

 
From: Abdulrahman Mohamad (SA) <[email-masked]>
 
Sent: Wednesday, April 7, 2021 10:46 AM 
To: Centrepoint <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Youssef Amr <[email-masked]> 
Subject: RE: [#2048257] - Return items are not collected 

 

   

External email sender, please take precaution.

 
 
 Dear, 

 

 Collection will be arranged as scheduled.  

 

 

 
 Best Regards

 
 
CMT Executive
Aramex International
– KSA
– Riyadh

 
 Tel: +966 920027447

 
 
aramex.com

 

 

  

 

 

  

 
For a greener planet, please don’t
 print this email unless necessary.

 

 

   

 
 
From: Centrepoint <[email-masked]>
 
Sent: Wednesday, April 7, 2021 9:39 AM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Sanad Zawaneh <[email-masked]> 
Cc: [email-masked] 
Subject: Fwd: [#2048257] - Return items are not collected 

 

   

 External email: avoid to open links or attachments unless sender is known and content is relevant.. 

 

 

 

 
Hi Team, 
 
Problem Statement:  (New RMA created ) 
Order Date : Jan 14, 2021 
Order ID: 6264039764 
Tracking ID: 46422386065

 

 
Collection reference: D07A12E 
Assistance Required: Need Urgent Collection 
 
Issue Description: The return request was created on 4/7/21.Kindly arrange the collection ASAP.

 

 
​

 

 
Address: 
Flat No. 119 
Building name: Bassma 3 
Street name: Al- qarina 
Location: al farazdaq road 
Landmark: Twaiq Moutain Middle School(boys) 
Area: Al amal 
City: Riyadh 
 
Mobile No. 0599700639 
Alternate mobile No. 0590777931 
 
Regards, 

 

 
Fatma Maher.

 

 

2048257:1125156

 

 
 
 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error.
 If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden.
 If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message,
 or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
www.landmarkgroup.com