Subject: RE: Late cnc order -6284027220
From: Faraz Lohani <[email-masked]>
To: Manish Kumar <[email-masked]>, Manager Cpr2 <[email-masked]>, Nusaybah Alzuman <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, KISHAN SINGH <[email-masked]>
Date: Sat, 17 Apr 2021 13:23:41 +0000

Hi team,

This has been raised to tech for cancellation : INC1031081

Thankyou and Regards,
Faraz Lohani
Customer Support Associate
Customer Service
[email-masked]

From: Manish Kumar <[email-masked]>
Sent: Saturday, April 17, 2021 9:56 AM
To: Manager Cpr2 <[email-masked]>; Nusaybah Alzuman <[email-masked]>; Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; KISHAN SINGH <[email-masked]>
Subject: Re: Late cnc order -6284027220

External email sender, please take precaution.
Hi Team,

Kindly check if the below order is ready for the customer collection, as per the WH it has already been shipped on 15/3/2021 and inform the customer to collect his order if it's not collected.

Order Date : Mar 15, 2021
Order ID: 6284027220
Store: Lifestyle 21036

Customer contact number: +966535982139

Thank you  for your help.

Regards,
Manish

________________________________
From: "KISHAN SINGH" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 9, 2021 1:59:49 PM
Subject: Late shipping -6284027220

Hi Team,

Problem Statement: Late Shipping

Order Date : Mar 15, 2021
Order ID: 6284027220
Store: Lifestyle 21036

Tracking ID: 628402722022999991

Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Mar 15, and till now he has not received the order. As per the hybris the order status is ready to be shipped. Now customer want so cancel this order kindly check and do the needful.

Regards,
Krishan

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