Subject: RE: Late return and refund: Order ID: 6276112643 Return Tracking ID: 46413877344
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 17 Apr 2021 12:24:48 +0000

Dear ,

Shipment has been returned to shipper under the below .

HAWB
46412823645

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Abdulrahman Mohamad (SA)
Sent: Saturday, April 17, 2021 2:36 PM
To: Manish Kumar <[email-masked]>; escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Late return and refund: Order ID: 6276112643 Return Tracking ID: 46413877344

Dear,

Checking with our team and will do the needful.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, April 17, 2021 11:17 AM
To: escalations dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Imran Masih <[email-masked]<mailto:[email-masked]>>; Ahmad Alawneh <[email-masked]<mailto:[email-masked]>>; Sanad Zawaneh <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Late return and refund: Order ID: 6276112643 Return Tracking ID: 46413877344

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Hi Team,

Kindly assist us to get an update on the below as we have not received any response on FD from Aramex team.

Problem Statement:  Item collected from customer however not returned to the warehouse

Order Date : Feb 21, 2021
Order ID: 6276112643
Return Tracking ID: 46413877344

Assistance Required: Need Urgent Delivery back to WH

Issue Description: As per the online tracking, we can see that the returned items were collected from the customer on Mar 07 and till now not delivered back to us. Kindly arrange the delivery back to us.

Regards,
Manish