Subject: Re: Refund Not Processed for the NDR order //
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 16 Apr 2021 22:56:31 -0700 (MST)

Hi Team, 

Please escalate it . 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Tuesday, April 13, 2021 5:38:11 PM 
Subject: Refund Not Processed for the NDR order // 

Hi Team, 

Problem Statement: Refund Not Processed for the NDR order 

Order Date : Mar 14, 2021 

Order ID: 6283729729 

Return Tracking ID: CRDSAL0201601921 
Child ticket : 2391690 

Issue Description: As per tracking ID the order is RTO since 28 March 2021, however the status on Hybris still showing REACHED_WAREHOUSE and the refund is not processed. 
Kindly process the refund . 

Thank you for your help. 

Regards, 
Shafeeque