Subject: Return Issue - 7444289448
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 16 Apr 2021 07:47:24 -0700 (MST)

Hi Team, 

With reference to the order number: 7444289448 
AWB: RP0323210002378 

Customer is reporting that the following item was collected from him on March 26, 2021: 162949248 - - Textured Sneakers with Lace-Up Closure. As per tracking the items are not collected, as per oracle we have not received anything. As per WH under child ticket: 2336556 we have received no update in 15 days from them. 

Item refund value is BHD 6.9, customer does not have any return receipt or return tracking. 

Please advise. Thank you for your help! 

Regards, 
Apoorv