Subject: FW: Double deduction - 6279063441
From: Jessie Caparas <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 16 Apr 2021 10:08:17 +0000

Hi @Mohammed Athar<mailto:[email-masked]>

Can you please help us check on this?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Friday, April 16, 2021 2:07 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Double deduction - 6279063441

External email sender, please take precaution.
Hi Team,

Kindly look into the below concern as the customer has reported for the double deduction.

Thank you for your help..

Reards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, April 9, 2021 8:53:00 PM
Subject: Double deduction - 6279063441

Hi Team,

With regards to Order ID 6279063441, the customer is complaining that he has been charged twice against the order id 6279063441.

The customer has shared the following details:

Card Number: 4323287979538118
Transaction Date: Mar 02, 2021
Amount: SAR 164.00

Attached bank statement for your reference.

Regards,
Nikhil.

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