Subject: Incomplete item: Order number: 9642031453
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked], [email-masked], [email-masked]
Date: Fri, 16 Apr 2021 02:39:17 -0700 (MST)

Hi Team, 

Kindly advise on the below concern as the customer has reported that he has received incomplete item and are not getting any update on FD from the WWD team. 

Problem statement: Incomplete item WWD 
Order number: 9642031453 
Order date: Mar 13, 2021 
Item name: 162903842 - Graco - Graco Printed Evo Travel System 
Item cost: AED 979.00 

Customer contact number: +971526504542 

Customer is complaining that he did not received complete item in his order. Kindly look into this and do the needful. 

Regards, 
Manish