Subject: RE: Late cnc: Order ID: 6283114449 Store code: MAX 60117
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>, max Talateen <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>
Date: Fri, 16 Apr 2021 09:17:03 +0000

@Abhilash Kuttalam<mailto:[email-masked]>

Please help on the below.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Friday, April 16, 2021 1:11 PM
To: Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; max Talateen <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>
Subject: Late cnc: Order ID: 6283114449 Store code: MAX 60117

External email sender, please take precaution.
Hi Team,

Kindly update on the below order if it is available for the customer's collection.

Case id - 2260070

Problem Statement: Late C&C
Order Date: Mar 12, 2021
Order ID:  6283114449
Store code: MAX 60117
Tracking Id: 628311444922999991

Assistance Required: Need Urgent pick up

Issue Description: Customer placed an order on #Mar 12, 2021 and till now she has not received the order. As per the hybris the order status is READY_TO_SHIPPED.

Kindly check and update if the order is physically avail at the store, kindly contact the customer on #966558408784 and handover the order.

Please assist in closing this case on priority. The order has already missed the delivery time frame.

Thank you for your help!

Regards,
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