Subject: RE: Double deduction // 6274467398
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammed Athar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Wed, 14 Apr 2021 12:50:32 +0000

Hi @Mohammed Athar<mailto:[email-masked]>,

Could you please assist here as customer is claiming for double deduction.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Wednesday, April 14, 2021 1:53 PM
To: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>
Subject: RE: Double deduction // 6274467398

@Akshay Berry<mailto:[email-masked]>

Can you please check

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 14, 2021 12:28 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Subject: Re: Double deduction // 6274467398

External email sender, please take precaution.
Hi Team,

Please assist regarding the belwo.

Regards
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, April 7, 2021 2:28:13 PM
Subject: Re: Double deduction  // 6274467398

Hi Team,

Problem Statement : Double deduction

Order Date : 16/02/2021

Order ID: 6274467398

Assistance Required: Change the order status

Issue Description: As per customer he placed the order on 16/02/2021 , but the amount has been deducted twice , please find the bank statement and do the needful .

1. Amount Deducted: 32 + 32
2. Date of Deduction: 16/02/2021
3. Customer's Email address: [email-masked]<mailto:[email-masked]>
4. Transaction NO: SDC415689 & SDC452892

Please do the needful.

Regards,
Shafeeque

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