Subject: Re: Double deduction // 6274467398
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Wed, 14 Apr 2021 01:28:27 -0700 (MST)

Hi Team, 

Please assist regarding the belwo. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Wednesday, April 7, 2021 2:28:13 PM 
Subject: Re: Double deduction // 6274467398 

Hi Team, 

Problem Statement : Double deduction 

Order Date : 16/02/2021 

Order ID: 6274467398 

Assistance Required: Change the order status 

Issue Description: As per customer he placed the order on 16/02/2021 , but the amount has been deducted twice , please find the bank statement and do the needful . 

1. Amount Deducted: 32 + 32 
2. Date of Deduction: 16/02/2021 
3. Customer's Email address: [email-masked] 
4. Transaction NO: SDC415689 & SDC452892 

Please do the needful. 

Regards, 
Shafeeque