Subject: Re: Drop Payment Case
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 14 Apr 2021 01:25:03 -0700 (MST)

Hi Malik, 

Checking with the customer. 

Regards 
shakeeb 

From: "Malik Ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, April 14, 2021 12:37:48 PM 
Subject: RE: Drop Payment Case 

Hi Shakeeb, 

Please check with customer if he can get auth code from bank. Otherwise , please advise him to check with his bank as no details found. 

Regards, 

Malik 

From: Mohammed Athar <[email-masked]> 
Sent: Tuesday, April 13, 2021 10:50 PM 
To: Malik Ismail <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Drop Payment Case 

Hi Malik, 

We could not find this payment details in the month of April & Dec 2020. 

Please if you can provide the auth code or order number then we can provide you the exact payment status. 

Thanks & Regards, 

Athar Mohammed, 

Extn 3183 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, April 13, 2021 4:03 PM 
To: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Drop Payment Case 

Hi Athar, 

Please check and confirm if amount received. 

Card number 484783******6627 

Date 04-12-2020 

Amount SAR 1,986 

Regards, 

Malik Ismail 

Web Team | Landmark Group 

T: +97145172086 

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