Subject: missing item //6284471227
From: Elharith Elsiddig <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 13 Apr 2021 01:36:29 -0700 (MST)

Hi Team, 

Problem Statement: Missing item issue 
Order Date : Mar 16, 2021 
Delivery Date: 3/21/21 
Order ID: 6284471227 
Tracking ID: CRDSAL0203735521 

Issue Description: Customer reported that she has not received 1 item. The partial cancellation is available but it failed as the customer request to refund the items 

The missing item is: 159405665_LS_MX - - REVLON Ultra HD Matte Lip Colour (SAR10.00) 

Kindly check and advise what can we do in this case. 

Thank you for your help! 

Regards, 

Elharith