Subject: Fwd: Refund for On Validation Order - 6279063717
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 12 Apr 2021 01:38:56 -0700 (MST)

Hi Team, 

Kindly escalate. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 10 April, 2021 12:22:50 
Subject: Refund for On Validation Order - 6279063717 

Hi Team, 

The customer has confirmed that the amount was deducted from his MADA card and shared the following details: 

1. Amount Deducted - SAR 88.01 
2. Date of Deduction - Mar 02, 2021 
3. Customer's Email address - [email-masked] 
4. MADA card (489318xxxxxx1903) Auth code (222540) 

We have raised a hybris ticket 07917002 on Apr 03, but there is no response. 

Kindly assist with the refund. 

Regards, 
Nikhil.