Subject: RE: 6278343257 -6278343387 deducted amount
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, Maha Idili <[email-masked]>
Cc: ccbackoffice <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 10 Apr 2021 18:22:14 +0000

Hi Malik,

Refund could not be processed as getting the error as TRANSACTION declined.

Thanks & Regards,
Athar Mohammed,
Extn 3183

From: Malik Ismail <[email-masked]>
Sent: Thursday, April 8, 2021 11:20 AM
To: Maha Idili <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: ccbackoffice <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: 6278343257 -6278343387 deducted amount

Hi Athar,

Please do the refund through PayFort portal.

6278358343
Authorization Code 022974
Card Number     440533******2361
Date 28-02-2021
Amount 186 SAR

Regards,
Malik
From: Maha Idili <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, April 6, 2021 7:53 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: ccbackoffice <[email-masked]<mailto:[email-masked]>>
Subject: RE: 6278343257 -6278343387 deducted amount

External email sender, please take precaution.
Hello,

The customer requested RNN -transaction number to check with bank,

Regards,
Maha iidli
________________________________
From: Mahmoud Emadeldin Mahmoud Elsayed [[email-masked]]
Sent: Wednesday, March 24, 2021 3:10 PM
To: Maha Idili; Malik Ismail
Cc: Escalations Dxbteam
Subject: RE: 6278343257 -6278343387 deducted amount
Hi @Maha Idili<mailto:[email-masked]>

Both are dropped payment, it should reverse Back to customer , please advise him to check with the bank

From: Maha Idili <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 23, 2021 7:07 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: 6278343257 -6278343387 deducted amount

External email sender, please take precaution.
Dear Team ,

As Per customer confirmation the amount was deducted as below details :

Orders number : 6278343257 -6278343387
Reference number : :900000001473682
Amount : 186 SAR
Transaction Date : 28-FEB-2021
phone number :0541097679

Please check and advice ,

Regards,
Maha idili
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