Subject: Refund not processed - 8225538918
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 10 Apr 2021 00:32:36 -0700 (MST)

Hi Team, 

We have raised the concern to the relevant team on Mar 16 and there is no response since then. RMA has been deleted in the Hybris. 

Problem Statement: Refund Not Processed 
Order Date : Dec 30, 2020 
Order ID: 8225538918 
Return Tracking ID: N.A 
Assistance Required: Process refund asap. 

Issue Description: As per the customer, he has raised the return request on Jan 17 and after multiple follow ups, the return item 161935910 - - Cornell 6-Seater Wooden Top Dining Table with Chairs was collected. Please confirm to us whether the item id 161935910, was returned back to us. 

Kindly assist with the refund. 

Regards, 
Nikhil