Subject: RE: Missing items & / Late Delivery 46407263486
From: "Abdulrahman Mohamad (SA)" <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, AHMED ISMAT <[email-masked]>, escalations dxbteam <[email-masked]>, Youssef Amr <[email-masked]>
Date: Thu, 8 Apr 2021 14:01:36 +0000

Dear,

The shipment is held for collection.
Kindly request the customer to collect it.

Best Regards
CMT Executive Aramex International – KSA – Riyadh
Tel: +966 920027447
aramex.com

<http://www.twitter.com/aramex>   <http://www.facebook.com/aramex>    <http://www.linkedin.com/companies/11516>

For a greener planet, please don’t print this email unless necessary.

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, April 8, 2021 5:00 PM
To: Krizette Masangkay <[email-masked]>
Cc: Abdulrahman Mohamad (SA) <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]>; Seeta Seeta <[email-masked]>; Manish Kumar <[email-masked]>; AHMED ISMAT <[email-masked]>; escalations dxbteam <[email-masked]>
Subject: Re: Missing items & / Late Delivery 46407263486

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Krizette,

Need your intervention on the below to assist in arranging delivery for customer. Getting no response on this since March 30. As per tracking the package is ready for collection, remaining packages were delivered to customer under this tracking. Contact number of the customer is shared below please contact the customer and arrange delivery of remaining package/box with customer.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "Imran Masih" <[email-masked]<mailto:[email-masked]>>, "AhmadAlaw" <[email-masked]<mailto:[email-masked]>>, "SanadZ" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "AHMED ISMAT" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 5:45:33 PM
Subject: Re: Missing items & / Late Delivery 46407263486

Hi Team,

Please check the below issue and assist on urgent basis.

Regards
Shakeeb

________________________________
From: "AHMED ISMAT" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 30, 2021 5:32:10 PM
Subject: Re: Missing items 6270825041

Hi Team,

Problem Statement: Late Delivery
Order Date : Feb 4, 2021
Order ID: 6270825041
Tracking ID: 46407263486
Assistance Required: Need Urgent Deliverys
Issue Description: The order was shipped from our side on 2/6/21 but there is 2 items not delivered to the customer and as per the statues on aramex website was Shipment returned to shipper on 8th march then it changed to Shipment Ready For Customer Pickup
so we to update on the issue and if you still have the shipment please deliver it to the customer's address as the customer has been chasing us for his order since almost 2 months.

Customer contact number: +966554140823

Regards,
Ahmed Ismat