Subject: Re: Late collection - 9643490898
From: Vaibhav Ohri <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 7 Apr 2021 17:04:38 +0000

Dear Shakeeb

Will arrange the collection again tomorrow.

Regards

Vaibhav ohri

________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: 07 April 2021 18:15
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; [email-masked] <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late collection - 9643490898

External email sender, please take precaution.

Hi Team,

Please assist regrding the below.

Regards
shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>
Cc: "Nikhil Bishnoi" <[email-masked]>
Sent: Tuesday, April 6, 2021 2:53:44 PM
Subject: Late collection - 9643490898

Hi Team,

Problem Statement: Late collection

Order Date : Mar 19, 2021
Order ID: 9643490898
Tracking ID: RP032521000672
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on date 3/25/21 and stated that he missed call from collection team and when he callback to them courier team replied that they got call from the number and requested for cancel the return request. But customer never requested to cancel the return request.

Please contact  customer and  collect the item on priority.

Regards,
Nikhil

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