Subject: Re: Refund Not Processed / 9625059669
From: Apoorv Joshi <[email-masked]>
To: Eugene ocoy <[email-masked]>, Vishal SudhirOjha <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>, Seeta Seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Wed, 7 Apr 2021 08:08:11 -0700 (MST)

Hi Team, 

Please update on the below on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Akshay Berry" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Eugene ocoy" <[email-masked]>, "Vishal SudhirOjha" <[email-masked]>, "Dipesh Regmi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "PRINCE MALIK" <[email-masked]> 
Sent: Thursday, April 1, 2021 9:53:41 PM 
Subject: RE: Refund Not Processed / 9625059669 

Hi [ mailto:[email-masked] | 
@Eugene Ocoy ] [ mailto:[email-masked] | 
@Vishal SudhirOjha ] , 

Please process RMA 1000390798 as per [ mailto:[email-masked] | 
@Dipesh Regmi ] shipment has been handed over to conloc already. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Jessie Caparas <[email-masked]> 
Sent: Thursday, April 1, 2021 4:36 PM 
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; PRINCE MALIK <[email-masked]> 
Subject: RE: Refund Not Processed / 9625059669 

[ mailto:[email-masked] | @Akshay Berry ] 

Kindly check. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, April 1, 2021 2:26 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; PRINCE MALIK < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund Not Processed / 9625059669 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "PRINCE MALIK" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 16 March, 2021 17:07:09 
Subject: Refund Not Processed / 9625059669 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 28, 2020 

Order ID: 9625059669 

Tracking ID: RP123020002318 

RMA: 1000390798 

Assistance Required: Need refund for customer. 

Issue Description: As per the LMG website the return items has been returned to WH on 04 Jan, 2021 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 

Prince 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com