Subject: Re: Refund //6280004769
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 7 Apr 2021 07:25:44 -0700 (MST)

Hi Team, 

Problem Statement: Late Refund 
Order Date : Mar 4, 2021 
Order ID: 6280004769 
RMA: 1000613014 

Please note that the item 162882043 has been received as per ordacle, However the status of the RMA is PICKUP_COMPLETE 
Please assist in getting the RMA mentioned above processed. 

Regards 
Shakeeb 

From: "Elharith Elsiddig" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, April 6, 2021 1:13:02 PM 
Subject: Refund //6280004769 

Hi Team, 

Problem Statement: Late return 
Order Date : Mar 4, 2021 
Order ID: 6280004769 
Tracking ID: 46414890196 

Assistance Required: Need urgent return 

Issue Description: The item was already collected from customer. As per Aramex the item has been moved under a new tracking number 

Please please check and advise so refund could be processed. 

Regards, 
Elharith.