Subject: Refund is stuck due to Sahla tech issue // 6274271874
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 7 Apr 2021 06:20:35 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date :Feb 15, 2021 
Order ID:6274271874 
Tracking ID:Z3189920 
Child Ticket : 2329426 

Assistance Required: Need refund for customer. 

Issue Description: As per the Zajil website the order not delivered but the warehouse confirmed that they have received the NDR order and till now the RMA not processed due to Sahla Tech issue .Kindly check and process the RMA asap and update us. 

Regards, 
Shafeeque