Subject: WWD DAMAGED ITEM/// 6266793933
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 7 Apr 2021 05:40:29 -0700 (MST)

Hi Team, 

Problem Statement: WWD different item delivered 

Order Date : Jan 23, 2021 
Order ID: 6266793933 
Tracking ID: 15688956266793933 
Item ID: 154563088 
Delivery Date: 27/01/2021 

Assistance Required: Different Item Received 

Issue Description: Customer emailed us informing that he received the item on 27/01/21 but the item which they received is different , customer also provided us the picture of item. 
Now customer is asking for exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Shafeeque