Subject: Re: refund not process 8216605669
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, tejinder singh <[email-masked]>, Karthik Thirumurthy <[email-masked]>, murugapandian mani <[email-masked]>, midhun madhu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 7 Apr 2021 02:19:56 -0700 (MST)

Hi Team, 

Please assist to process the following RMA: 1000331732 , as confirmed by Tejinder the items are received at RDC already but the RMA status is still showing reached at warehouse. 

Thank you for your help! 

Regards, 
Apoorv 

From: "tejinder singh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Karthik Thirumurthy" <[email-masked]>, "murugapandian mani" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ezzaldeen Mahyoub" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Tuesday, March 23, 2021 5:57:10 PM 
Subject: RE: refund not process 8216605669 

Dear Team, 

Item received in RDC. 

Regards, 

Tejinder Singh. 

From: Shakeeb Arsalan 
Sent: Tuesday, March 23, 2021 1:38 PM 
To: Karthik Thirumurthy <[email-masked]>; Tejinder Singh <[email-masked]>; Murugapandian Mani <[email-masked]>; Midhun Madhu <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: Re: refund not process 8216605669 

External email sender, please take precaution. 

Hi Team, 

Please check and update on the RMA 1000331732 as the status is REACHED_WAREHOUSE and the issue is pending since Dec 2020. 
Kindly note that the customer has confirmed that he returned the order. 

Please advise if we received the item 162640848 or not? 
If yes please process the refund to the customer. 

Regards 
Shakeeb 

From: "Ezzaldeen Mahyoub" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 30, 2021 1:39:46 PM 
Subject: refund not process 

Hi Team, 

With reference to order no 8216605669 and RMA 1000331732 

the RMA created by system it show reached warehouse but the refund was no initiated. 

Kindly check and do the needful 

Regards, 

Ezzaldeen 

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