Subject: Re: Nov. Late collection 6246266377
From: Apoorv Joshi <[email-masked]>
To: AbdulrahmanMoha <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fatma Maher <[email-masked]>, YoussefAm <[email-masked]>
Date: Tue, 6 Apr 2021 07:01:05 -0700 (MST)

Hi Abdul, 

Please find below details shared by the customer: 

Phone No: 0550055984 
Address: ِArwa Street, al- Qadisiyyah Block near Kassab Mosque. Al Riyadh 

Please arrange. Thank you for your help! 

Regards, 
Apoorv 

From: "AbdulrahmanMoha" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fatma Maher" <[email-masked]>, "YoussefAm" <[email-masked]> 
Sent: Sunday, April 4, 2021 2:30:56 PM 
Subject: RE: Nov. Late collection 6246266377 

Dear, 

Please provide complete address for collection. 

Best Regards 

CMT Executive Aramex International – KSA – Riyadh 

Tel: +966 920027447 

aramex.com 

[ http://www.twitter.com/aramex ] [ http://www.facebook.com/aramex ] [ http://www.linkedin.com/companies/11516 ] 

For a greener planet, please don ’ t print this email unless necessary. 

From: Manish Kumar <[email-masked]> 
Sent: Sunday, April 4, 2021 11:59 AM 
To: Abdulrahman Mohamad (SA) <[email-masked]>; Imran Masih <[email-masked]>; Ahmad Alawneh <[email-masked]>; Sanad Zawaneh <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fatma Maher <[email-masked]> 
Subject: Re: Nov. Late collection 6246266377 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

Kindly arrange the below return collection on a priority as it is pending from the year 2020. The cusotmer can be reachec on +966550055984 

Order Date : Nov 23, 2020 

Order ID: 6246266377 

Tracking ID: ​46421055623 

Reference: ​D02C337 

Thank you for your help. 

Regards, 

Manish 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, April 2, 2021 3:53:29 PM 
Subject: Nov. Late collection 6246266377 

​Hi Team, 

Problem Statement: ​New RMA created Late collection 

Order Date : Nov 23, 2020 

Order ID: 6246266377 

Tracking ID: ​46421055623 

TrackingID: ​D02C337 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 4/2/21 i have escalated this issue on 15 Mar 2021 to Aramex team but they did not respond, and now i have escalated once again so kindly check and assist to make sure that this order will be collected ASAP. 

Regards, 

Fatma Maher