Subject: RE: Late Collection - 8238937656
From: Mohammad Shababe Quamar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, olm kuwait <[email-masked]>, "Azmathulla Khan Abdul Razack" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Reddy Prasad <[email-masked]>
Date: Tue, 6 Apr 2021 10:24:37 +0000

Hi @Azmathulla Khan    Abdul Razack<mailto:[email-masked]>

Please do the needful.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, April 6, 2021 1:22 PM
To: olm kuwait <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Reddy Prasad <[email-masked]>
Subject: Late Collection - 8238937656

External email sender, please take precaution.
Hi Team,

AWB: RP0304210005241

Collection pending since March 4, 2021. Please check and advise why the delay is happening, customer can be reached on +96594424118. Please contact the customer within today and arrange the collection with them on priority. No response under child ticket: 2278208.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, April 4, 2021 1:21:30 PM
Subject: Late Collection - 8238937656

Hi Team,
​
Problem Statement:  Late Collection
Order Date : 01 March 2021
Order ID: 8238937656
Return Tracking ID: RP0304210005241
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on March 04 and the collection is pending since then. We have raised a child ticket 2278208 on Mar 21 and follow up done on Mar 31, but there is no response yet.

Kindly assist with the collection asap.

Regards,
Nikhil.

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