Subject: Re: Drop down // [email-masked]
From: Apoorv Joshi <[email-masked]>
To: Mohammed Athar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, malik ismail <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Elharith Elsiddig <[email-masked]>, Jessie Caparas <[email-masked]>, MOHAMMED MURSHED <[email-masked]>
Date: Tue, 6 Apr 2021 02:02:10 -0700 (MST)

Dear Athar, 

Please advise on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohammed Athar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elharith Elsiddig" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Saturday, March 27, 2021 9:11:53 PM 
Subject: RE: Drop down // [email-masked] 

Hi [ mailto:[email-masked] | 
@Mohammed Athar ] , 

Please check and confirm if amount of SAR 150 received twice for below orders. 

Order ID 6279091379 

Authorization Code N/A 

Card Number 468540******8284 

Date 02-03-2021 

Amount SAR 150 

Order 6279091521 

Authorization Code 046525 

Card Number 468540******8284 

Date 02-03-2021 

Amount SAR 150 

Regards, 

Malik 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Saturday, March 27, 2021 7:36 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Manish Kumar <[email-masked]>; Apoorv Joshi <[email-masked]>; Elharith Elsiddig <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Drop down // [email-masked] 

External email sender, please take precaution. 

Hi Team, 

Please assist regarding the below concern. 

Regards 
Shakeeb 

From: "Elharith Elsiddig" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, March 26, 2021 2:36:27 PM 
Subject: Drop down // [ mailto:[email-masked] | [email-masked] ] 

Hi team. 

This customer claim this amount (SAR150.00) deducted from his account twice. one order placed and delivered successfully while the is no another order. 

case id : 2229006 

customer email : [ mailto:[email-masked] | [email-masked] ] 

amount : SAR150.00 

date: Mar 2, 2021 

reference id : (106109292834) and (106109305375) 

please do the needful. 

thank you for your help. 

Regards 

Elharith. 

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