Subject: RE: Cancellation/9644311381
From: Akshay Berry <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Mon, 5 Apr 2021 20:11:35 +0000

@seeta.seeta<mailto:[email-masked]> See the attached reply from OMS team and raise it to cancel from WH team.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Akshay Berry
Sent: Thursday, April 1, 2021 8:33 PM
To: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; PRINCE MALIK <[email-masked]>
Subject: RE: Cancellation/9644311381

@seeta<mailto:[email-masked]>,

Escalated to tech.

INC1017884

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 1, 2021 4:42 PM
To: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: RE: Cancellation/9644311381

@Akshay Berry<mailto:[email-masked]>

Please check.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 1, 2021 11:24 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; PRINCE MALIK <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cancellation/9644311381
Importance: High

External email sender, please take precaution.
Hi Team,

Please assist us for the partial cancellation for mentioned items.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 1 April, 2021 11:35:14
Subject: Cancellation/9644311381

Hi Team,

With reference to order # 9644311381.

162127845 - - Celeste Textured Wallet with Belt Accent

162538681 - - Solid Ankle Length Trousers with Pockets and Tie Up Detail

162578970 - - Solid Mandarin Collared Top with Long Sleeves

161323251 - - Striped Top with V-neck and Tie Up Detail

The customer ordered these items but not been shipped kindly cancelled the item and processed the refund.

Regards,
Prince

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Subject: Incident Number INC1017884 is moved to Resolved
From: IT Service <[email-masked]>
To: Akshay Berry <[email-masked]>
Date: Fri, 2 Apr 2021 12:04:15 +0000

Dear Akshay Berry,

The Incident Number INC1017884 has been resolved and will automatically close in 5 days.

Short description: Order cancellation issue in OMS

Resolution notes: Hello Team,
Issue: User reported Order cancellation issue in OMS.
Cause:
Solution: The invoice is already shipped from RDC. Please get in touch with warehouse team and get the invoice items shortpicked.

Your feedback is very important to us and will help us to improve our ability to serve you.
We request you to participate in feedback survey email you receive for this request.
Thank you very much for your time and cooperation.

Best Regards,
Anupriya Shukla
WMS Application Team
Note:
We kindly request to provide below details while logging any new request
1. Contact number to reach
2. Issue explained in detail with all data, error screen shot, user details, report name, path etc.
3. Filled predefined template and all approvals

Click here to view INC1017884<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3Dbbb913fcdb17a0d03d78d3bed3961964&data=04%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C7c404e9943854cb342d308d8f5cf7199%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637529618597835307%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=GnlyudnWEEtK8h7nx8peBVTjXH6BFXkIOGVJSpGgYjU%3D&reserved=0>

Thanks & Regards,

LMG IT Service Desk
•    Toll-free UAE– 800-191919 or (04)809-4222

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