Subject: Re: Store complaint - Ticket ID 2060433
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 5 Apr 2021 08:55:45 -0700 (MST)

Hi Team, 

Kindly assist us to loop the concerned team for the below concern. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, April 3, 2021 8:06:43 PM 
Subject: Store complaint - Ticket ID 2060433 

Hi Team, 

The customer is complaining that for the store purchases on Jan 17 from Max, Dar Salam, Qatar, he returned some of the items on Jan 19 and has asked the refund to be processed to his credit card but as per the receipt the refund has been processed as a credit voucher. Please find attached the screenshot for the same. 

Customer Name: Athira 
Mobile: 66743893 

Kindly assist. 

Regards, 
Nikhil.