Subject: Re: Late Collection no response from 3rd party 9639442537
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Fatma Maher <[email-masked]>
Date: Mon, 5 Apr 2021 08:43:29 -0700 (MST)

Hi Team, 

Kindly assist on the below return collection, the customer can be reached on +971528653525 . 

Order Date : ​Mar 3, 2021 
Order ID: ​9639442537 
Tracking ID: ​RP030621001653 

Thank you for your help. 

Regards, 
Manish 

From: "Fatma Maher" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, April 3, 2021 7:54:01 PM 
Subject: Late Collection no response from 3rd party 9639442537 

Hi Team, 
​ 
Problem Statement: Late Collection 

Order Date : ​Mar 3, 2021 
Order ID: ​9639442537 
Tracking ID: ​RP030621001653 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 3/6/2021 and till now the item has not collected from the customer, and we have escalated to LMG team but they did not respond, so kindly check and assist. 

Regards, 
Fatma Maher