Subject: Fwd: Arabic Language Test - farah sharaf eddin
From: HR Livesalesman <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, Niren Dsouza <[email-masked]>
Date: Mon, 5 Apr 2021 02:09:41 -0700 (MST)

Hi Shakeeb, 

Please check 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On Apr 3, 2021, at 7:33 PM, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	farah sharaf eddin / (+91) 8792727517 / [email-masked] 
Whats your first language 	Arabic 
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. 	Dear customer, 
we appreciate for choosing babyshop.com. The company courier tried to deliver the order to the mentioned address, but it seems was wrong. 
we're requesting to update your profile with right address. 
your product will reach to your hand safely. We'll work to solve this problem as soon as possible. 

thank you for contacting us. 
warm greeting, 
Team. 
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. (ANSWER IN ARABIC) 	: اهلا بك عزيزي عبدول 
.يسرنا تواصلك معنا و ونعتذر عن الازعاج الذي تسببنا به .سنعمل على حل هذه المشكلة بالقريب العاجل 
.شكرا على شرائك من منتوجاتنا. الرجاء اخبارنا اذا كان بإمكاننا فعل اي شيء اخر للمساعدة 
اطيب التحيات من فريق 
Home box 

IN ENGLISH: Please tell us in your opinion what is the difference between a Debit Card and a Credit Card? 	debit card: allow you to spend money by drawing from your deposit which you have in the bank. 

credit card: allow you to borrow money from the card issuer up to a certain limit. 
IN ENGLISH: Please tell us in your opinion what are the most important factors for success of any e-commerce company? 	focusing on customer need. 
retaining employee talent. 
pursuing long term goals. 
What is your proficiency in English (in your opinion) 	4/5 
What is your Proficiency in Arabic (in your opinion) 	5/5