Subject: Re: WWD ​Damage item // 9632345203
From: Manish Kumar <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sun, 4 Apr 2021 09:01:14 -0700 (MST)

Hi Sachin, 

Kindly adivise not the below concern as the customer had reported that he had received the damaged item. 

Order Date : ​Jan 31, 2021 
Order ID: ​9632345203 
Tracking Id: ​15784689632345203 

Item: 159368078 - - Giggles Jessica Convertible Baby Crib 
Item cost: AED 1349.00 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Saturday, April 3, 2021 4:58:45 PM 
Subject: WWD ​Damage item // 9632345203 

Hi Team, 
Problem Statement: WWD ​Damage item, 

Order Date : ​Jan 31, 2021 
Order ID: ​9632345203 
Tracking Id: ​15784689632345203 

Issue Description:​ The customer is complaining that he got a damaged product as you can see in the attached pictures. 

Please check and do the needful. 

Thank you for your help! 

Regards, 
Shafeeque