Subject: RE: Order not delivered/ 8233357118
From: Jessie Caparas <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, PRINCE MALIK <[email-masked]>, Midhun Madhu <[email-masked]>, ecom cpkuwait <[email-masked]>, olm kuwait <[email-masked]>
Date: Sun, 4 Apr 2021 11:41:13 +0000

Go ahead and refund.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Manish Kumar <[email-masked]>
Sent: Thursday, April 1, 2021 1:31 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; PRINCE MALIK <[email-masked]>; Midhun Madhu <[email-masked]>; ecom cpkuwait <[email-masked]>; olm kuwait <[email-masked]>
Subject: Re: Order not delivered/ 8233357118

External email sender, please take precaution.
Hi Team,

With respect to the order id - 8233357118, as per the WH the order has been shipped and hand hovered to LMG COURIER on dated 08/02/21 however as per the courier team it has not arrived at the courier facility.

For reference see the attachment and advise.

Order value: KWD 12.08
Concept: Splash

Than you for your help.

Regards,
Manish

________________________________
From: "PRINCE MALIK" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, March 26, 2021 6:56:16 PM
Subject: Order not delivered/ 8233357118

Hi Team,

Problem Statement: Late Delivery
Order Date : Feb 5, 2021
Order ID: 8233357118
Tracking ID: FC0205210002947
Assistance Required: Need Urgent Delivery
Issue Description: The order was shipped from our side on 05 Feb, 2021 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Prince

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