Subject: WWD Damaged Item - 9636867068
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 4 Apr 2021 02:13:28 -0700 (MST)

Hi Team, 

Escalated on Mar 20 and follow up on Mar 31, but there is no update. Kindly assist. 

Problem Statement: Damaged WWD Item BABYSHOP TEAM 

Order Date: Feb 20, 2021 
Order ID: 9636867068 
Tracking ID: 15914599636867068 
Delivery Date: Feb 22, 2021 
Assistance Required: Need Urgent Assistance 

Issue Description: The customer has shared the image of the item 158119986 - - Juniors Charlotte Baby Crib and complaining that the sliding bar is not working properly. Kindly arrange a visit for a technician to have a look at it for repair. 

Regards, 
Nikhil.